Refund and Cancellation Policy

This policy is issued by COOLESTCOMPANYEVER.COM LLC, a Florida limited liability company doing business as Automate Security. It applies to demos, trials, invoices, and any future card or invoice payments for the Services.

1. All sales are final

All paid fees are final and non-refundable, including subscription fees, setup or scoping fees, and prepaid work, unless a written order form signed by us expressly says otherwise or applicable law requires a refund. We do not issue partial refunds for unused time, unused scan volume, or seats after payment has been made.

2. How to cancel future work

You may cancel future renewals or stop additional paid work at any time by emailing sales@automatesecurity.com or support@automatesecurity.com from an authorized company address. Cancellation stops future charges. It does not refund amounts already paid and does not require us to unwind work already delivered.

If you have an active trial, you can simply stop using the product or ask us to close the workspace. No payment is due for an unused free trial.

3. Trials

The standard trial is free and time-limited (currently 14 days unless we confirm a different period). Trial access does not create a refund obligation. When a trial ends, the portal may restrict access until you agree to a paid plan with us. Your data is retained so you can resume if you later purchase; ask support if you want it deleted.

4. Questions about a charge

If you do not recognize a charge, or you believe an invoice was issued in error, contact support@automatesecurity.com promptly and include the invoice or receipt details, the date, the amount, and the account or company name. We will review the record and explain the charge. A review is not a promise to refund.

5. Chargebacks and disputes

Please contact us before opening a card-network dispute so we can help identify the charge. Filing a dispute does not change the all-sales-final rule. We may suspend access while a dispute is open.

6. Contact

COOLESTCOMPANYEVER.COM LLC
d/b/a Automate Security
Florida, United States
Sales: sales@automatesecurity.com
Support: support@automatesecurity.com

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